What is Olive Oil Lover's 14-Day Return Policy?Updated 3 years ago

Customer satisfaction is extremely important to us. As a result, if you are displeased with your purchase, you may request an exchange or refund within 14 calendar days from the date of delivery. We will send you a return label and issue you a refund based on the following conditions:

• The product/s must be returned to us in their original packaging, unopened, and with all seals intact for a full refund.
• To exchange the product within the 14 calendar day return window, a restocking fee of $9.95 will be charged for orders placed in error, refused orders, or orders not picked up and returned.
• If the product/s has been opened, we will deduct a processing fee equal to 25% of the price of each returned product.
• If 14 days have passed since you were issued a return label and the tracking number on the return label shows no activity indicating that it has reached the destination, your return will be cancelled, and no refund will be made.

Any refunds will be issued to the original payment method unless store credit is requested. There is no benefit or detriment to either refund option.