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Olive Oil Lovers

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The Club (Subscription)

Why is my olive oil so bitter?

What is the oil good for cooking, marinating, and dipping?

Is olive oil safe for cooking? I've heard the smoke point is too low.

Which olive oils are rich in polyphenols?

Do you have samples available?

I'm having trouble opening a cap!

What happens if I buy and the products get damaged during transit?

Do you ship internationally?

Olive Oil FAQs

When will I get my order?

Can I cancel my order?

Why is my tracking number not working?

Can I change my shipping address after my order has been processed?

What happens if my order is marked as delivered but I never receive it?

Do you offer next-day shipping?

How can I request a replacement order for missing or damaged items?

How do preorders work for Novello, and when do they ship?

Orders & Shipping

What is Olive Oil Lover's 14-Day Return Policy?

How to request a Return/Exchange for Incomplete or Missing Items?

How to request a Return/Exchange for Wrong / Damaged Items?

What happens after we receive your returned items?

Returns & Exchanges

What is Loyalty Credit Program?

How does Loyalty Credit work?

How do you get updates on any promotions going?

How can I opt out of your newsletter?

Can I get free shipping with minimum order?

How to Buy a Gift Card?

Promotions & Loyalty Credit

How should I store olive oil?

What is the best by date on your products?

The Do's and Don'ts of Olive Oil

Can I skip a shipment?

Can I Change my Address?

What kinds of oils are sent?

Do you offer any specific clubs for Organic, Italian, and etc.?

How to cancel my Club Subscription?

Payment Method

What is Shop Pay?

Shop Pay- Delete Card

Shop Pay- Add/Change a Card

Payment

How can I change my payment method?Updated 3 years ago